Refund policy

We make pieces with longevity in mind, but we understand that sometimes a return or exchange is necessary.

Returns & Exchanges

Made-to-order items may be returned or exchanged within 14 days of delivery, provided they are:

• Unused and unworn
• In original condition
• Returned with all original tags and packaging intact

Once a returned item has been received and inspected, approved refunds will be processed within 3 business days.

Return and exchange shipping costs are the responsibility of the customer. Restocking fees may apply.

Quality Guarantee

If you believe there is a defect in materials or workmanship, contact us as soon as possible. We stand behind the integrity of the product and will work to make it right.

Please include:

• Your order number
• A brief description of the issue
• Clear photos of the product

How to Start a Return or Exchange

To initiate a return or exchange, please contact us at returns@archiveleather.com

We will provide next steps once your request has been reviewed. Please do not send items back without contacting us first.